Returns & Exchange Policy

Last updated: September 2025

We want you to be happy with your purchase from manoj clothes store. If something is not right, please read this policy and contact us as soon as possible.

When Returns or Exchanges Apply

  • Damaged or defective items: contact us within 48 hours of delivery with photos. We will arrange a replacement or refund as appropriate.
  • Wrong item received: notify us within 48 hours. We will arrange the correct product or a refund.
  • Change of mind / size or fit: subject to product condition and category. Hygiene, opened, or used items may not be eligible. Contact us before sending anything back.

How to Request a Return or Exchange

  1. Contact manoj clothes store with your order number and reason for the request.
  2. Share clear photos if the item is damaged, defective, or incorrect.
  3. Wait for our confirmation before shipping any product back to us.
  4. Keep the original packaging where possible until your case is resolved.

Items That May Not Be Returnable

For health, safety, or hygiene reasons, some products (for example opened cosmetics, personal-care items, or custom-made goods) may not be eligible for return unless they arrived damaged or defective. Final eligibility is confirmed by manoj clothes store on a case-by-case basis.

Need help?

For returns or exchanges, contact manoj clothes store via our contact page or WhatsApp with your order details. Refund timelines are described in our Refund Policy.